About Direct Watercoolers - The Intelligent Choice
What a Range
We have a wide range of mains-fed water coolers, perfect for all types of locations such as offices, schools, hotels, hospitals and other hospitality venues. We don't supply bottled water, which in our opinion isn't environmentally friendly. Why pay for water when you can filter your own supply of tap water? With our water coolers you also get a choice of hot, chilled still and or sparkling. To see our full range, please visit the products page. If you are unsure if our products will suit your needs, why not try a no obligation 10 day free trial?
After Sales Service
We believe in taking care of our customers and have over 60 in-house engineers, with nationwide coverage who provide comprehensive technical support. Our Totalcare package provides hastle free service and maintenance with no additional costs or hidden charges. Click here to find out more
Our People
Our experienced customer services team are always on hand if you need any information or have any queries. We invest in our people and are proud to continuously receive top marks from our customers in our annual customer satisfaction survey. Our people are regularly trained in new areas and monitored to ensure that we are providing the best possible service to out customers.
Environmentally Friendly
With the growing awareness of how our actions can affect the environment, businesses are encouraged to be more environmentally responsible. Direct Water Coolers takes their responsibility very seriously and have environmentally sustainable policies in place. We have the facilities to collect, recycle and dispose of mains-fed water coolers and are fully WEEE compliant. Click here to read more about our green beliefs and objectives
Chosing mains-fed water
Mains-fed drinking water is more environmentally sustainable than bottled water, as the units remove the need to buy, store and dispose of large quantities of plastic bottles and eliminate the continuous deliveries and road miles (and so carbon emissions and fuel consumption) required with bottled water. Click here to read facts andmyths about tap and bottled water
Green manufacturing
Wherever possible, when manufacturing our water coolers, we use components that are as least damaging to the environment as possible. We also repair and refurbish all returned PHS Waterlogic equipment. The majority of materials used in the construction of the dispensers are recyclable; so all plastics are removed, melted down and made into pellets to be recycled. All metalwork such as the water tank, compressor and the framework of the unit is recycled, as is the carbon of the carbon filters. All cardboard product packaging used for shipping is 100% recyclable, and the plastic bags, which wrap the units, are reusable and or/recyclable.
Save-a-cup
We are long-standing supporters of the ‘Save-a-Cup’ collection and recycling scheme, and encourage all our customers to join the scheme by enabling them to do so free of charge. The scheme collects & recycles cups from customer’s sites, which are then reprocessed into pens, pencils, rulers, cup trays, bins and more. Click here to visit the Save-a-cup website
Corporate responsibility
As a business, we believe in helping others and are a corporate sponsor of WaterAid. WaterAid is a leading international charity whose mission is to overcome poverty be enabling the worlds poorest people to gain access to clean, safe drinking water, sanitation & hygiene education. We recently supported WaterAid’s Drink More Water campaign – an initiative to raise awareness of good hydration amongst the UK workforce whils at the same time raising funds for WaterAid’s work overseas. Click here to visit the WaterAid website
