Why Us
Direct Watercoolers offers superior products with unrivalled service at incredible value. The peace of mind assured by our Totalcare® service package, coupled with outstanding quality of our range of products and years of experience make Direct Watercoolers the obvious choice.
Why Direct Watercoolers?
Unlike many water cooler suppliers, a rental from Direct Water Coolers includes a total care service package with no other costs or surprise hidden charges.
These are often costs some suppliers try to tack on at the end of the price they give you. When you rent a machine from us, it’s included in the price we quote, so there are no hidden nasty extras to pay.
Outright Purchase
Some companies prefer to buy their water coolers, fountains or boilers outright. You can do this with Direct Water Coolers and take out a maintenance agreement to cover servicing and repairs.
Totalcare Service Package
With our Totalcare package it’s all included!
- Mains fed drinking water dispensers of your choice
- Delivered to your chosen location
- Installed by one of our own trained service engineers
- Twice yearly service with all parts and labour included
- Full call out and repair service – next working day
- Replacement unit if a repair cannot be undertaken on site
- 24 hours a day 7 days a week manned Customer Service Centre
- No additional charge; labour & parts all covered